Grosvenor Technology is closely monitoring developments related to the COVID-19 pandemic and following the latest UK Government guidelines, but remains fully operational.

Obviously the health and wellbeing of our employees, customers and suppliers is our primary concern and, to this end, we have implemented a range of measures to safely manage our business while continuing to deliver our products and services effectively.

Since news of COVID-19 first broke we have been communicating regularly with our supply chain partners all of which are currently operating normally. Additionally, Grosvenor Technology maintains a very healthy inventory position, which will further minimise any potential disruption for our customers.

It is obviously extremely difficult to predict what might happen as the global situation worsens, but we do not currently anticipate any delays in product delivery.

Should the situation change significantly, we will update the website and provide details of the impact this may have.’

Grosvenor Technology is clearly not an authority on viruses or the control of them, but should you wish to clean your clocks more frequently due to the epidemic you might like to follow the advice below:

Cleaning terminals/ clocks 

  • To clean your terminal we recommend using a soft, micro-fibre cloth dampened with 70% isopropyl alcohol, non-toxic, non-bleach disinfectant safe cleaning fluid. Please take care to avoid run-off and do not allow any liquid to enter the plastic casing.
  • For a smear-free finish, polish with a dry, clean, lint-free cloth.
  • DO NOT use any other janitorial products, acids, solvents, polishes or abrasives.

Cleaning the Sensor

  • Dampen a lint-free cloth or cotton swab with isopropyl alcohol, or an alcohol based cleaning fluid which doesn’t leave any residue, e.g. DVD/CD head cleaning fluid – do not use Acetone or any other product likely to damage plastic.
  • Gently rub the cloth across the sensor surface in a left and right direction.
  • Move slowly down the sensor to cover the entire surface area.
  • Repeat this process 2 or 3 times.
  • Check that no residual solution remains on the sensor.

Caution: Take care not to scratch the surface of the sensor and do not use abrasive materials/ cleaners to remove residue from the sensor. Do not apply water to the sensor. Grosvenor Technology remains committed to supporting our customers and we will continue to communicate and provide additional details as are necessary. Should you have any questions, please speak to your account manager.

For further information on how to protect yourself from Covid-19, explore the PHE website.