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Our People

Meet the team behind Grosvenor Technology

We pride ourselves on the talented individuals that make the Grosvenor difference; from Operations through Sales and Development we work collaboratively to deliver much more than just secure, smart environments.

Andy Rainforth – Managing Director

Andy joined Grosvenor Technology in 2014 as Sales and Marketing Director, and became Managing Director in 2016. He has worked in manufacturing, distribution and installation businesses across CCTV, Intruder and Access Control sectors in a security industry career spanning over 20 years.

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Having worked in a variety of SMEs and for a global blue-chip, he is able to bring an almost unique perspective. He holds an M.B.A. from Manchester University Business School and is currently pursuing a Post Graduate Diploma in Economics at the University of London.

What do you enjoy most about your job?

We’re the perfect size business to work in. Big enough to work with some of the biggest brands in the world, but small enough where we can implement strategy quickly; having the flexibility to adapt to local culture and markets is a real pleasure.

What inspires you?

There’s a quote from the author John Wooden that says “It is amazing how much can be accomplished if no one cares who gets the credit.” That’s what inspires me – when people come together to work for a common cause without playing politics or working their own agendas. I really enjoy working in highly talented teams where you need to perform at a consistently high level just to keep up.

    Mark Knight – Director of Product Development

    Mark joined Grosvenor Technology in June 2015. His job involves meeting existing and potential customers to understand the problems that require solving.

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    Mark meets with key industry partners to identify opportunities for integration and collaboration. He uses the market knowledge gained to develop business plans, product roadmaps and product requirements.

    Prior to Grosvenor, Mark worked for Microsoft; he lead a team that delivered secure and rich media communication between mobile and desktop users of Skype. Prior to Microsoft, Mark was a Director of Product Management responsible for a portfolio of encryption products that are used by the World’s largest technology and financial services companies.

    What do you enjoy most about your job?

    Apart from working with a great team, nothing beats the feeling you get when you meet a customer and listen to them describe how your product has helped to transform their business or life.

    What inspires you?

    That moment when you see the perfect fusion between hardware, software, people and services applied to new problems in a way that, with hindsight, seems blindingly obvious and deceptively easy!

    When not at work how do you like to spend your time?

    I’m married with two teenage children. I spend my spare time trying to develop my (amateur) photographic skills, keeping fit and being a bit of a geek I also spent quite a lot of time reading and keeping pace with new technology.

    I’ve travelled a huge amount on business so my perfect vacation is finding a quiet country retreat and using that as a base to explore the local countryside and villages.

      Alan Burgess – Principal Engineer

      Alan has been working at Grosvenor Technology for nearly 26 years; he is one of the original founders and now works with the team in Stansted as our Principal Engineer.

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      Prior to Grosvenor Alan worked for, amongst others, BAE Systems and BT and so is experienced in telecommunication, computer networks, computer maintenance, electronic and software design and the implementation.

      What do you enjoy most about your job?

      I really enjoy designing and creating the new products and knowing that our products are being used in prestigious places around the world.

      What inspires you?

      I am inspired by the ever-changing technologies we are witness to and how they allow you to do things once only dreamt of.

      When not at work how do you like to spend your time?

      I love to travel and enjoy seeing varied architecture, wildlife and nature. I’ve travelled widely but my favourite places have to be The Alps, Italy and the Caribbean. When I’m not travelling, I have a keen interest in astronomy, cosmology and science project such as space probes, the large Hadron Collider etc.

        Eric Dew – Embedded Systems Director

        Eric has worked with Grosvenor for 21 years, having joined as a Director and Shareholder and is now the Embedded Systems Director.

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        Eric has seen the business develop considerably over the past 21 years but says it remains a privilege to work with such an enthusiastic and committed Team.

        Before Grosvenor, Eric had a business called Shearwater Electronics Ltd which developed and manufactured ground-breaking POS electronic controls ending up with an installed base in excess of 10,000 units.

        What do you enjoy most about your job?

        I really enjoy creating products that people can get enthusiastic about.  There is both minute detail and big concepts both of which need to be right and it is great to work at both ends of the spectrum.

        What inspires you?

        Outstanding design, innovation, people and teamwork.

        When not at work how do you like to spend your time?

        I love photography, digital now but still have the old enlarger in the loft. I enjoy being outside and activities like gardening are great for relaxation and getting some air.

        This year I will celebrate 32 years of marriage (despite working for Grosvenor!) and am lucky to have two daughters of who I am immensely proud, both enjoying successful careers. Over the years the family has extended to dogs, cats horses and other assorted pets – all loved apart from the occasional visit of the mole! I enjoy good food and wine. My favourite destinations include Barcelona, the architecture is amazing and the atmosphere vibrant, London, New York, Hong Kong, Tuscany, Switzerland  - I adore travel.

          Dale Kaszycki – Group Marketing Manager

          Dale joined Grosvenor at the beginning of 2014 as Group Marketing Manager, working across the Newmark Group portfolio of companies.

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          Dale's brief for Grosvenor is to assist in the organisation's transition from an engineering company with some excellent products; to the customer focused organisation that it is today. He works cross-functionally to highlight the excellent product and professional services that have been the industry’s best-kept secret for the past few years.

          Before Grosvenor, Dale was responsible for a portfolio of construction manufacturing companies within the Kingspan group. He gained a great deal of experience rebranding whilst instilling structure and return on investment in new and existing companies including B2B companies like Kingspan TEK as well as B2C brands such as Potton Homes.

          What do you enjoy most about your job?

          I particularly enjoy the freedom and variety offered by the role. Grosvenor is totally responsive to the market and tailors products, services and messaging to each sales territory, which means that no two campaigns or days are the same.

          I’m lucky to have a team that are excited by the direction the business has taken and it's great working towards one common goal.

          What inspires you?

          I'm really excited about the change that is taking place at Grosvenor and those around me who are helping to facilitate this change. We have a great team here and I am excited by what we have achieved in such a short period.

          When not at work how do you like to spend your time?

          I enjoy motorsports, attempting to play the guitar and travelling. I also try my hand at running, spinning and boxing in a vain attempt to keep fit.

            Harry Blethyn – Head of Professional Services, Access Control

            Harry has been working at Grosvenor Technology since May 2007 having joined following graduation from Portsmouth University where he studied Computer Science.

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            As head of the Access Control Professional Services team, Harry manages the technical help desk along with the training teams and leads on Technical pre-sales and special projects. He writes bespoke integrations for the Enterprise level JANUS and Sateon systems and is heavily involved with the Development Roadmap team; providing input on the future and direction of our product range.

            What do you enjoy most about your job?

            Making the customers’ weird and wonderful integration ideas become a reality; it’s always so satisfying to work for an agile company that can help make their ideas come to life.

            What inspires you?

            Emerging technologies in science and computing; seeing what is possible and the new and fascinating technologies encourages me to keep learning.

            When not at work how do you like to spend your time?

            I love being outdoors; particularly rock climbing and hiking.

              Ben Lagden – Head of Professional Services, Workforce Management

              As Head of Professional Services for Workforce Management Ben manages a global technical team.

              Read more about Ben

              The Professional Services Team brings determination to succeed with a wealth of experience and share Ben's passion for customer-led solutions within this competitive market.

              His career in Workforce Management started with Custom Micro Products who were later acquired by Newmark Security becoming Grosvenor Technology. Since 1999 Ben's roles have included Special Projects Manager, Technical Consultant and Support Engineer. He has a background in instrumentation and electronics in the nuclear and defence industries.

              What do you enjoy most about your job?

              I enjoy the challenge of finding simple and efficient solutions to complex customer needs; utilising new technologies for our customers across a variety of languages, countries and cultures. It is also satisfying when the product knowledge, experience or troubleshooting skills of my team resolves and maintains the stability of our solutions and we receive positive customer feedback.

              What inspires you?

              New technologies, teamwork and determination; especially when these all come together to bring solutions that enable our customers to deliver time and cost savings for their end users.

              When not at work how do you like to spend your time?

              I used to play both Rugby and Cricket at a good level and have coached and captained the latter. Now that the team focus for me is Grosvenor Professional Services, my individual sport is Kick Boxing.

              Getting out into stunning landscapes with my wife and boys, walking, mountain biking and sea fishing are a great contrast to time focused on technology. Of course, at heart I am a techno-geek and enjoy documentaries on science, technology, the natural world and history. We are very lucky to live in Dorset, a very biodiverse part of the UK with internationally rare wildlife so something that many people may not know is that I am licenced to survey rare reptiles!