Ben is a technologist who leverages the latest trends to drive business strategy, drive revenues and reduce costs via fervid innovation and commercial creativity.
He is also an enthusiastic listener and keen orator who is passionate about enhancing communications and collaboration to build solutions tailored to client specifications, loyal customer bases and dedicated teams.
His career in Human Capital Management started with Custom Micro Products who were later acquired by Newmark Security becoming Grosvenor Technology. Since 1999 Ben’s roles have included Head of Professional Services, Special Projects Manager, Technical Consultant and Support Engineer. He has a background in instrumentation and electronics in the nuclear and defence industries.
What do you enjoy most about your job?
I enjoy the challenge of finding simple and efficient solutions to complex customer needs; utilising new technologies for our customers across a variety of languages, countries and cultures. It is also satisfying when the product knowledge, experience or troubleshooting skills of my team develop solutions to resolve incumbent solution dissatisfaction and maintain high-quality evolving solutions receiving positive customer feedback.
What inspires you?
New technologies, teamwork and determination; especially when these all come together to bring solutions that enable our customers to deliver time and cost savings for their end users. I used to play both Rugby and Cricket at and have coached both and captained the latter I currently coach the youth section of my local rugby club.