Strengthening the Grosvenor Technology Team

Grosvenor introduces two exceptional professionals to our Access Control Team.

Colin Leatherbarrow - Managing Director of Grosvenor Technology

Colin Leatherbarrow

Managing Director

At Grosvenor Technology, we believe in bringing together top talent to drive our company’s growth and success. We are thrilled to announce the addition of two exceptional professionals to our Access Control Team: Barry Westgate, joining as Regional Sales Manager, and Diane Burton, taking on the role of Internal Sales Administrator. Their experience and unwavering dedication to customer satisfaction make them valuable assets to our organisation.

Barry Westgate: Customer Experience led Sales Professional

With over 20 years of experience in the security industry, Barry Westgate has built a reputation as a seasoned professional. His previous roles at Zenitel, Commend, and Intratone, as well as his time as an independent Consultant, have honed his skills and industry knowledge.

Grosvenor’s trusted name in the industry and the powerful sense of teamwork and positive culture within the company attracted Barry to the role. Barry commented “I was very impressed with UK Sales Manager, Keith Chapman and Managing Director, Colin Leatherbarrow’s determination to elevate the access control division to new heights.” The emphasis on building relationships and fostering growth through partnerships aligned perfectly with Barry’s background and skill set.

Barry’s primary goal in his new position is to expand Grosvenor Technology’s presence and market share in his territory, the Southeast of England. He plans to achieve this by engaging with a group of partner companies, comprised of Security Integrators who share the company’s commitment to access control standards, quality, and reliability. By fostering true partnerships that benefit all stakeholders, including end users, Barry aims to drive sustainable growth.

His key responsibilities at Grosvenor Technology include customer support and liaison, accurate and timely quotations, record keeping, site visits, solution presentations, and representing the company at trade shows. Barry’s mission is to increase revenue in his region while ensuring exceptional customer experiences.

Furthermore, Barry is committed to supporting a structured partner network that rewards the loyalty and expertise of customers. This initiative will enhance collaboration, mutual growth, and the delivery of innovative solutions. He passionately believes in putting clients at the heart of everything he does, creating a consistently positive customer experience at every touchpoint. With his experience and skills, Barry is eager to drive Grosvenor Technology’s presence and make a significant impact on the company’s future.

Diane Burton: Delivering Excellence in Sales Administration

Diane Burton brings more than 30 years of sales administration experience to her role as Internal Sales Administrator. Although new to the security industry, Diane’s expertise in supporting account managers on the road for over a decade is invaluable.

In her new position, Diane aims to provide exceptional customer service by delivering quick responses while the account managers are occupied with on-site visits. Additionally, she will assist the Account Managers with administrative tasks, enabling them to dedicate more time to meeting potential customers. Diane’s goal is to improve the overall customer experience and contribute to the company’s growth and success in the access control arena.

Diane will take the lead in the proactive management of Support Service Agreement renewals, ensuring that customers receive timely reminders and personalized support. By fostering strong customer relationships, she will contribute to the company’s long-term success.

As a progressive company invested in growth and innovation, Grosvenor Technology is excited to have Barry and Diane on board as we continue to deliver excellent solutions and expand our presence in the industry.