GTConnect

Data and device management made simple

Unified Data & Device Management

Create a simplified management protocol with GTConnect. This cloud platform connects your HCM devices and your software, building an integrated network. This enables remote diagnostics and data management across all connected devices in real time.

GTConnect is a subscription service designed to streamline your Human Capital Management processes and reduce your technology and data challenges. With GTConnect, your workforce management is simple.

Remote Management

Push-and-pull Data Seamlessly

Enhance Customer Satisfaction

Minimise Downtime

Real-time Data Distribution

Automatically Backed Up

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Key benefits

Enable remote diagnostics and data management

Remote Device Management
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Centrally manage your networked devices and keep them up-to-date and secure with a single click. 

What does Remote Device Management give you?

Manage & configure your Grosvenor Technology networked devices centrally. Keep them up-to-date and secure pro-actively & conveniently with a single click.

  • Remotely update Applications
  • Remotely update Firmware and configuration files
  • View the status of each connected device
  • Update groups of devices together
Identity Management

Biometric and personal data can be managed, distributed, and backed up securely and automatically across networked devices to ensure compliance with data protection laws.

What does Identity Management give you?

Biometric and personal data such as PINs, card numbers or preferences can be managed, distributed, and backed up securely and automatically across networked Grosvenor Technology devices to assist in compliance with data protection and privacy laws. This feature also enables your HCM software to understand and use Personal Identifiable Information (PII), such as biometrics, optimising the performance of the device and your software.

  • Create groups for real-time distribution of data to all devices
  • Apply and manage your own data ‘consent’ and ‘retention’ policies
  • Secure storage and back-up of all enrolled data
System Management

Automated backup and recovery services. Your data is always secure, always available and automatically backed up in the cloud, providing unrivalled protection against data loss. 

What does System Management give you?

Leading data backup and recovery services. This ensures your and your customers’ data is always secure, always available and automatically backed up in the cloud, providing peace of mind and unrivaled protection against data loss.

  • Disaster recovery backups for all data
    High availability and elimination of maintenance and downtime
  • Single sign-on integration with existing IT systems
  • Region specific hosting to meet data sovereignty requirements
Data Management

Simplify integrations from our devices to your HCM software with our ‘cloud-to-cloud’ middleware platform, reducing development costs. Communications are then transferred via a single connection, minimising operational costs.

What does Data Management give you?:

Simplify integrations from Grosvenor Technology devices to your HCM software with our ‘cloud-to-cloud’ Middleware platform, reducing your development costs. Communications are then transferred via a single connection, reducing operational costs.

  • Real-time transaction forwarding from device to software
  • Automated import and distribution of employee data to connected devices
  • Automated import and distribution of configuration data to support operation of connected devices
Remote Device Diagnostics
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Provide diligent and reliable support to your customers using our cloud diagnostic platform. The advanced tools eliminate engineer visits and reduce downtime for your client, making your service preferable.  

What does Remote Diagnostics give you?:

Access to our cloud diagnostic platform. Your team can provide ultimate support and service to customers with advanced tools, eliminating engineer visits, reducing downtime and operational costs.

  • Remotely view log files
  • Remotely view and control each connected device
  • Remote back-up and restore each connected device
Platform Technical Support

GTConnect provides collaborative support for your customers, through a dedicated technical support team. Our guaranteed response and resolution times minimise client downtime allowing them to maximise productivity. 

GT Connect Datasheet

GT Connect Partner Guide

GTConnect Channel-Partner Guide