Insights

What Being A Partner Can Do For Your Business

At Grosvenor Technology, we are known for our collaborative approach, where Partners are highly valued and regarded.

Home » Blog » What Being A Partner Can Do For Your Business

Ben Lagden - Commercial Director of Grosvenor Technology

Ben Lagden


Commercial Director

At Grosvenor Technology, we prioritise the relationship we have with our Partners because we recognise that their success is our success. By delivering exceptional customer service, providing responsive tech support, and continually developing cutting-edge solutions, we provide our Partners with the best platform to thrive in the competitive security sector.

So, what does being a Partner mean? And how can it make your job easier?

Our Tech

First of all, you have exclusive access to our Advance Controllers, Blades and JanusC4 software. Our in-house development team have been leading the way since our solutions debuted in 2016. Renowned for its ease of use and comprehensive features, our hardware stands out from the competition by offering plug-and-play functionality that simplifies door additions.

Our tech is developed here in the UK, with plentiful stock always available from our Dorset-based warehouse, making ordering new stock quick and reliable.

Competitive Cost

As you’ll likely know, JanusC4 is among the most competitively priced access control solutions on the market. We’ve invested heavily in the development of its functionality so it can deliver exceptional value to your customers, ensuring it earns its reputation as a workhorse of the AC industry. With sales only made to registered Partners, you won’t be competing on price against retailers, either.

Free Training

You may have met Robert, our in-house trainer. He’s created both online and in-person workshops designed to impart an in-depth understanding of our products and their application. Our training is completely free and includes collaborative modules with industry leaders like Assa Abloy and Gamanet. 

See more on our training event schedule here.

Partner Zone

The Partner Zone on the website allows you to instantly access documentation like data sheets, installation guides and product information at the click of a button. And if you need assistance with a project, our tech support team is available 27/7.

New For 2024: Extended 5 Year Warranty 

This year, we increased the warranty period for our Advance Hardware to 5 years. This extended warranty applies to all Advance Hardware products purchased after 01/02/24.

This enhancement of our existing warranty extends to;

  • Multi Controllers: Manage up to 8 doors from a single location.
  • Single Controllers: Manage up to 2 doors (read in only) or 1 door (read in and read out).
  • 2-Door Blades: With 2 additional inputs and outputs.
  • I/O Blades: Offering 8 highly configurable inputs and outputs on a single blade.
  • OSDP Blades: Featuring the latest secure and encrypted communications technology between the reader and controller.

A Partnership That Opens New Doors

At Grosvenor Technology, we are known for our collaborative approach, where Partners are highly valued and regarded. If you have an upcoming project that you’d like support with, just contact your local account manager or apply to be a partner here.

Ben Lagden

Written by Ben Lagden, Commercial Director

Before joining Grosvenor Technology, Ben’s background was in engineering before he joined a data capture manufacturer for the retail industry. He has a unique blend of in-depth industry knowledge from both a technical and commercial perspective. Ben joined Grosvenor Technology in April 1999. 

Expertise

After closely working with HCM partners for many years, Ben has extensive knowledge of the Human Capital Management market and the environments it serves. Over this extensive time at Grosvenor, he has worked in many other roles within the business, including running development teams, professional services consultancy, and management. Most recently, he is focused on product direction and strategy whilst leading the commercial team towards the company’s future goals. In recognition of his commercial expertise, Ben was promoted to Commercial Director in July 2022.

New technologies, teamwork and determination inspire Ben, particularly when they’re combined and deliver time and cost savings to the customers.

Ben puts the success of the company down to the team’s flexibility and agility. It enables the company to uniquely deliver precisely what the market and customers require, utilising new technologies for customers across a variety of languages, countries, and cultures. He finds it satisfying when creativity combined with product knowledge and experience within the business repeatedly brings to the market innovative and unique solution that resolve incumbent dissatisfaction.