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What The Fair Work Agency Means For Time & Attendance

The Fair Work Agency launches in April 2026, bringing new enforcement powers across holiday pay, minimum wage and working hours. Here’s why the humble timeclock has never mattered more.

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Ben Lagden - Commercial Director of Grosvenor Technology

Ben Lagden


Commercial Director

On 7 April 2026, the UK’s employment compliance landscape quietly shifts. The Fair Work Agency (FWA) brings together the Employment Agency Standards Inspectorate, the Gangmasters and Labour Abuse Authority and HMRC’s National Minimum and Living Wage team under a single enforcement body. And it’s one with significantly expanded powers and a remit to act proactively, not just in response to complaints.

For the first time, holiday pay falls under state enforcement. Inspectors can enter workplaces, demand records and bring employment tribunal claims directly, even where workers haven’t raised a grievance themselves. Civil penalties for non-compliance can reach 200% of unpaid amounts, repayable within 28 days.

None of this will feel dramatic in a well-run organisation. But it will expose the quiet vulnerabilities that have always existed in time and attendance management, and that many businesses have never had cause to address.

Where The Risk Actually Sits

The FWA’s enforcement priorities reveal exactly where organisations are most exposed. Each one traces back to the same fundamental question: can you prove, with precision, what hours your people actually worked?

  • Holiday Pay
    For workers with variable hours, shifts or overtime, statutory holiday pay must reflect actual earnings, not contracted minimums. Without accurate time records, calculation becomes guesswork and guesswork becomes liability.
  • National Minimum and Living Wage
    The FWA will scrutinise whether effective hourly rates – accounting for unpaid time, deductions and travel – meet legal minimums. Contracted hours are not enough. Actual hours must be demonstrable.
  • Guaranteed Hours Obligations
    New rules require employers to make a Guaranteed Hours Offer to zero-hours and low-hours workers once actual hours consistently exceed contracted minimums. Tracking reference periods requires systematic, reliable data.
  • Workplace Inspections
    Inspectors have the right to enter premises and require employers to produce evidence of compliance. Timeclock records are a primary form of that evidence, and their absence is itself a finding.
  • Statutory Sick Pay
    The FWA gains new powers to enforce SSP compliance, adding another layer of requirement for organisations to maintain complete and accurate attendance records over time.

The Problem With Paper

For organisations still relying on manual timesheets, spreadsheets or badge-swipe systems with limited audit trails, the FWA creates a genuine step-change in risk. Not because the rules on pay have fundamentally changed, many of these obligations existed before, but because the consequences of poor record-keeping are now more visible, more enforceable and more expensive.

The challenge isn’t malicious, it’s often structural. A manager who rounds clocking times. A shift that started early because of a handover. Overtime that was worked and paid, but never formally logged. None of these are intended to cheat anyone, but in an FWA inspection, intent matters far less than evidence.

Manual processes create gaps. Gaps create risk. The FWA’s proactive enforcement model means that the absence of clear records is, in itself, a problem – one that doesn’t wait for a worker to make a complaint before it becomes an issue for the employer.

What Good Looks Like

The organisations best positioned for the new enforcement environment aren’t necessarily the ones with the largest HR teams or the most complex workforce management software. They’re the ones with accurate, auditable, real-time records of who worked, when and for how long.

Modern time and attendance terminals handle this almost invisibly. A biometric clocking event (typically fingerprint or facial recognition) creates an immutable, timestamped record that can’t be adjusted after the fact and doesn’t rely on anyone remembering to fill in a form. For organisations with shift-based, variable-hours or zero-hours workers, this kind of precision isn’t a luxury. Under the FWA, it’s protection.

Equally important is what happens to that data once it’s captured. Records that sit in isolation on a terminal are useful; records that flow in real time into your wider HCM platform, updating payroll calculations, flagging anomalies, feeding holiday pay reports, are transformative. The difference between compliance as a periodic exercise and compliance as a continuous state.

Built For Exactly This Moment

Grosvenor’s GT4, GT8 and GT10 timeclocks capture time and attendance data with precision, while GTConnect, our cloud management platform, delivers real-time visibility and seamless HCM integration. Accurate records, automatically. The kind of audit trail the Fair Work Agency will expect to see.

 

Ben Lagden

Written by Ben Lagden, Commercial Director

Before joining Grosvenor Technology, Ben’s background was in engineering before he joined a data capture manufacturer for the retail industry. He has a unique blend of in-depth industry knowledge from both a technical and commercial perspective. Ben joined Grosvenor Technology in April 1999. 

Expertise

After closely working with HCM partners for many years, Ben has extensive knowledge of the Human Capital Management market and the environments it serves. Over this extensive time at Grosvenor, he has worked in many other roles within the business, including running development teams, professional services consultancy, and management. Most recently, he is focused on product direction and strategy whilst leading the commercial team towards the company’s future goals. In recognition of his commercial expertise, Ben was promoted to Commercial Director in July 2022.

New technologies, teamwork and determination inspire Ben, particularly when they’re combined and deliver time and cost savings to the customers.

Ben puts the success of the company down to the team’s flexibility and agility. It enables the company to uniquely deliver precisely what the market and customers require, utilising new technologies for customers across a variety of languages, countries, and cultures. He finds it satisfying when creativity combined with product knowledge and experience within the business repeatedly brings to the market innovative and unique solution that resolve incumbent dissatisfaction.