Maximise your investment with enhanced protection
GTProtect is a long-term HCM hardware warranty and support service designed to protect your workforce management devices throughout their operational life.
It provides dependable device replacement, priority technical support, and on-site assistance to help organisations reduce downtime and maintain accurate time and attendance data.
By extending protection beyond standard warranties, GTProtect supports organisations that rely on physical HCM devices as part of their daily workforce operations.
GTProtect offers an enhanced warranty for the lifetime of a device, providing you with complete peace of mind.
Physical HCM devices play a central role in daily workforce operations. When a device fails, even for a short period, it can disrupt clocking accuracy, payroll processes, and employee confidence in the system.
Delays in resolving hardware issues often lead to manual workarounds, increased administrative effort, and avoidable operational pressure.
Our devices are easy to install, and our technical support team is always available to assist you with deployment.
This warranty ensures that a like-for-like replacement will be shipped to where it’s needed the next working day, minimising downtime.
Lifetime Hardware Warranty
Replacement Service
Priority Technical Support
Peace of Mind
Seamless User Experience
GTProtect focuses on continuity rather than short-term coverage. The service is designed around real-world use, where devices are expected to operate reliably over many years.
Key benefits include predictable replacement processes, reduced downtime, and access to experienced support teams who understand workforce management hardware environments.
As part of the wider product ecosystem from Grosvenor Technology, GTProtect aligns with long-term system planning and ongoing support needs.
GTProtect is not limited to initial deployment. It supports devices throughout their lifecycle, from day-to-day operation to unexpected failure and replacement.
This approach helps organisations extend the usable life of their hardware while maintaining confidence in system availability and support.
GTProtect provides long-term assurance for organisations that rely on dependable HCM devices every day.
With lifetime warranty coverage, fast device replacement, and access to experienced support, it offers a practical way to reduce disruption and plan with confidence.
To find out how GTProtect can support your existing or planned workforce management deployment, speak to the team at Grosvenor Technology or request more information today.
Key benefits
Hardware warranty for the lifetime of the device including a like-for-like replacement shipped directly to the people that need it the next working day. Limit the time your customers are without a working device.
Technical support for the Partner on devices with GTProtect subscription with guaranteed SLAs. Our team are there to help you troubleshoot technical problems and correct issues ensuring minimum downtime.
Telephone and remote setup assistance and technical support to the customer, connected with the initial setup of any new or replacement device supplied by Grosvenor Technology and covered by GTProtect.
